The product
Every step from first brief to proof of delivery, in one place
Merxeo models the way sourcing businesses actually work — not a generic project board with your process bolted on top.
Enquiries and briefs
Capture the buyer's brief with tech packs and spec sheets attached. Nothing goes to a factory without them.
- AI reads the tech pack and drafts product lines at intake
- Seasons, brands and contacts structured from day one
Multi-factory RFQs
Quote the same brief across several factories. Each one sees only its own lines, pricing and messages — never a competitor's.
- Assign product lines to different factories in one enquiry
- AI-assisted quote reading from factory uploads
Costing and client quotes
Apply your factor and margin, then release a factory-free quote to the buyer. A hard gate stops raw factory pricing ever reaching a customer.
- Factor and margin per line, locked before release
- ZAR/USD costing with live margin reporting
Sampling and sign-off
Proto, PPS, TOP and BPS with measurements, photos and named approvers. Every approval is timestamped and attributable.
- Measurement tables with tolerances per round
- Sample shipments with tracking links and buyer feedback
Production, shipping and POD
Track production milestones, shipping authority, telex release and delivery — with proof-of-delivery reminders for bank financing.
- Deposit, balance and proof-of-payment tracking
- Automatic POD chase when an order lands
Conversations in context
Factory and buyer comms live on the order line they belong to, so approvals stop disappearing into inboxes and chat apps.
- Separate factory-side and client-side threads
- Internal notes never leave your workspace
Evidence on file
Photos from the factory floor, QC reports, packing lists, proofs of payment and PODs — attached to the order, searchable later.
- Mobile camera capture straight onto the order
- Every document versioned and attributable
Access you can defend
Roles, per-tenant isolation and a permanent audit trail for any support access we ever request.
- Time-boxed, reasoned, fully logged support sessions
- Your owners are notified the moment one starts
The buyer's side
A portal your clients will actually use
Quotes, sample feedback and approvals happen in a clean portal under your brand. Your buyers get clarity; you get an attributable record of every decision — and your factory pricing stays structurally invisible to them.
Client portal — your logo, your domain
Quote VEL-SS26-021
“Approved — please proceed with bulk.” — Buyer, 09:14
Whitelabel
Your name on it, our engine underneath
Each sourcing company runs in its own workspace with its own logo, PO codes and sending domain. Factories and buyers see your brand in the app and in every email — Merxeo stays behind the curtain.
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